Terms of Service
Last updated: July 20261. Who we are
Flamify is operated by ALLIE LTD, a company registered in Cyprus (registration number HE 460424). In these Terms, “Flamify”, “we”, “us”, and “our” refer to ALLIE LTD. “You” and “your” refer to the person using the service.2. Acceptance
By creating an account or using any part of the Service, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the Service.3. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to use Flamify. By creating an account, you represent and warrant that you meet this requirement. See Age requirements for how we enforce this.4. Service description
Flamify is an AI-powered companion platform for adults. The Service allows you to:- Chat with AI characters through text, images, and voice.
- Generate images and other media of AI characters.
- Create custom AI characters.
- Purchase premium features and virtual currency (“Diamonds”).
5. Your account
You agree to:- Provide accurate information during registration.
- Maintain only one account.
- Keep your login credentials secure.
- Notify us immediately of any unauthorised access.
- Accept responsibility for all activity under your account.
6. Acceptable use
You agree to follow our Acceptable Use Policy and Prohibited Content policy. In summary: Allowed: Original adult characters (18+), consensual adult roleplay, fantasy/sci-fi/supernatural settings, BDSM dynamics between fictional consenting adults. Prohibited: Content involving minors, real people, copyrighted characters, non-consensual sexual scenarios, terrorism, hate content, bestiality, self-harm promotion, real-world crime facilitation, and other categories listed in Prohibited Content. Violation of these policies may result in content removal, account warning, suspension, or permanent ban. See Appeals if you believe a decision was made in error.7. Content moderation
We use a combination of automated classifiers and dedicated reviewers to enforce our content policies. Moderation operates across chat input, generation, and the character catalog. Details are in How moderation works.8. Intellectual property
Our IP
The Service, its design, features, and underlying technology are owned by ALLIE LTD and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service.Your content
You retain ownership of the creative input you provide (character descriptions, prompts, etc.). You grant ALLIE LTD a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display your content solely to provide and improve the Service. AI-generated output (text, images, voice) is produced by the Service in response to your input. Your rights to AI-generated output are subject to applicable law and these Terms. You may use AI-generated output for personal, non-commercial purposes.Third-party IP
You may not create characters based on copyrighted intellectual property or real people. See Intellectual property.9. Payments and subscriptions
Subscriptions
Premium features are available through paid subscriptions. By subscribing:- You authorise us to charge your payment method on a recurring basis.
- Subscriptions auto-renew unless cancelled before the end of the billing period.
- Prices may change; we will notify you in advance of any price increase.
Virtual currency (Diamonds)
Diamonds are virtual currency for in-app purchases. Diamonds have no real-world monetary value and cannot be exchanged for cash. Unused Diamonds are forfeited upon account termination.Cancellation
You may cancel your subscription at any time by contacting support@flamify.ai. Cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial periods except where required by applicable law.Refunds
Refunds are handled in accordance with applicable consumer protection law. If you believe you are entitled to a refund, contact support@flamify.ai.10. Privacy and data
We collect and process personal data as described in our Privacy Policy. Key commitments:- We do not sell your data.
- We do not sell your chats.
- We do not use your conversations to train AI models.
- Billing is discreet.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI characters are for entertainment only. They do not provide professional advice, therapy, medical guidance, legal counsel, or financial advice. Do not rely on AI responses for important decisions. If you are experiencing a mental health crisis, please contact a professional service or crisis hotline. See Wellbeing resources.12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALLIE LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.13. Indemnification
You agree to defend, indemnify, and hold harmless ALLIE LTD and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.14. Termination
We may suspend or terminate your account at any time, with or without notice, for any reason, including violation of these Terms or our content policies. Upon termination:- Your right to use the Service ceases immediately.
- Unused Diamonds are forfeited.
- Your data is handled as described in the Privacy Policy.
15. Governing law and disputes
These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict of law provisions. Any dispute arising from these Terms or your use of the Service shall be submitted to the exclusive jurisdiction of the courts of Limassol, Cyprus, unless mandatory consumer protection law in your jurisdiction provides otherwise.16. Changes to these Terms
We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a notice on the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.18. Entire agreement
These Terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, and Prohibited Content policy, constitute the entire agreement between you and ALLIE LTD regarding the Service.19. Contact
If you have any questions about these Terms:- Email: support@flamify.ai