Report a problem
The fastest path to flagging a character, image, chat concern, or user.
What you can report
- Characters that violate Prohibited content
- Generated or uploaded media that should not be on the platform
- Chat behaviour that looks like grooming, self-harm crisis, or other hard limits
- Suspected underage users
- Intellectual-property or real-person likeness concerns
How to report
- Use the in-product report control on the character, media item, or conversation where available.
- If you cannot use the in-product flow, email
support@flamify.ai with:
- URL or ID of the content / character / chat
- Short description of the issue
- Category if known (minors, self-harm, illegal instructions, other)
Priority
Suspected minor / CSAM reports are reviewed first. Self-harm crisis signals and credible real-world threats are next. Everything else follows in severity order.What happens next
- Automated systems may already have blocked the chat (STOP) or warned (HOLD) — see How moderation works.
- Trust reviewers re-check against the current policy.
- Content may be removed, a channel blocked, or an account actioned.
- We do not share investigation details that would compromise other users’ privacy or an ongoing law-enforcement process.